Customer Service Centre
Hay Shire Council's Administration office at 134 Lachlan Street is open Monday to Friday between 9.00am to 4.00pm, and can be contacted on 02 6990 1100.
For after hours assistance please call the administration office number and listen to the relevent prompts for your enquiry.
Application Forms
Bush Fire Danger Period
October 1 to 31 March.
Fire Permits will be required to light fires during this period, for more information call the local RFS Fire Control Centre on 02 6966 7800, or visit http://www.rfs.nsw.gov.au/fire-information/BFDP
Companion Animals
Leash Free Area is Bushy Bend Only
NSW Registration Fees
https://www.olg.nsw.gov.au/public/dogs-cats/nsw-pet-registry/microchipping-and-registration/
Impounding Fees
Release Fee : $20.00
Per Day(1st Day) : $20.00
Per Day(2nd Day) : $20.00
Surrender Fee : $100.00
Microchipping : $55.00
Unregistered fine : $330.00
*(impounded Working Dogs are subject to registration fees)
Fire Hazards
You can report a fire hazard here : Reporting a bush fire hazard or call 1800 679 737
Fruit Fly (Queensland)
Resourse for Queensland Fruit Flay
Management of fruit flies in New South Wales
Queensland Fruit Fly (QFF)
Queensland Fruit Fly Backyard Management guide
Queensland Fruit Fly - Riverina Local Land Services
Hay Hub - Interreach
Phone : 6997 2501
Important NSW numbers for help
NSW DV Line 24/7 - 1800 656 463
Women’s Domestic Violence Court Advocacy Services - 1800WDVCAS or 1800 938 227
Aboriginal DFV Hotline 24/7 - 1800 019 123
NSW Rape Crisis - 1800 424 017
TIS - need an interpreter? - 131 450
Important national numbers for help
Emergency 24/7 - 000
1800 RESPECT 24/7 - 1800 737 732
Kids Help Line 24/7 - 1800 551 800
Sexual Assault Counselling Aust - 1800 211 028
Men's Line - 1300 789 978
Men's Referral Service 24/7 - 1300 766 491
TIS - need an interpreter? - 131 450
Important online help for your safety
1800RESPECT chat online (24/7) - www.1800respect.org.au
Kids Help Line webchat counselling (24/7) - kidshelpline.com.au
MensLine online counselling - mensline.org.au
Men's Referral Service live chat - ntv.org.au
Alcohol and Young People
Young people and particularly those under the age of 18 are vulnerable to the damaging effects of alcohol. As well as the serious and obvious health consequences of excessive drinking, alcohol places the drinker and those around them at considerable risk of harm. Alcohol use, particularly excessive use can increase young people's risk of becoming a victim and/or an offender of alcohol related crime, often violent crime such as sexual assault, physical assault, robbery, driving accidents, violence and antisocial behaviour offences. In NSW, laws regulate the sale, consumption and provision of alcohol to people under the age of 18 years (minors). These laws are covered in the Liquor Act 2007 and the Summary Offences Act 1988.
For more information see here: Alcohol and Young People - NSW Police Public Site
Local Land Services - Hay
Ph : 6990 1300
Native Animal issues
All native animal issues, including snakes, please call the Hay office of the National Parks and Wildlife Services (02) 6990 8200
Noise and Neighbor issues
Click here for details.
Pool Hours
December, January, February:
Tuesdays - 12noon to 6pm
Other days - 12noon to 7pm
November and March:
Weekdays (Except Tuesdays): 3pm - 7pm
Tuesdays: 3pm - 6pm
Weekends: 12noon - 7pm
Morning Sessions - January and February ONLY
Monday, Wednesday, Friday - 6.00am - 8.00am
These times may change depending on usage and weather conditions.
Rates and Water
Rate installments are due every quarter on the ;
31st August
30th November
28th February
31st May
Water Accounts are a combination of consumptions and access charges and are due three times a year ;
30th October
28th February
30th June
Water charges can be found in Council’s Revenue Policy.
eNotices : check your notices for your reference number eNotices Rates and Water Notices in your inbox.pdf
BPayView : Registration through customers bank account, BPAY View - Hay Shire Council.pdf
Payment Options
BpayView : via customers Bank Account
Bpay : Bpay Code 686253 and Customer Reference
Phone : 13 18 16, Payer Code; 4208 (Rates), 4208 (Water)
Online : https://www.postbillpay.com.au/, Payer Code; 4208 (Rates), 4208 (Water)
eNotices : https://hay.enotices.com.au
Financial Hardship Support
Financial Hardship Application Form
Showgrounds Camping Grounds
Honesty box on site.
- Powered Site $20.00
- Non Powered Site $15.00
- Stable $15.00
- Yards $10.00
Phone : (02) 6990 1100
Street Lighting Issues
Online: https://www.essentialenergy.com.au/outages-and-faults/streetlight-faults
Phone : 13 23 91
Valuation (Land) Resources
Objections
Phone : 1800 110 038
or Online https://www.valuergeneral.nsw.gov.au/land_values/what_if_you_have_concerns/lodge_an_objection
Access Land Values and NSW Globe : https://www.valuergeneral.nsw.gov.au/land_values
Waste Transfer opening times
| Monday |
Closed
|
| Tuesday |
Hay Transfer Station: 2.00pm - 4.00pm
Maude: 8.30am - 11.00am
Booligal: Closed |
| Wednesday |
Hay Transfer Station: 2.00pm - 4.00pm
Maude: Closed
Booligal: 8.30am to 11.30am |
| Thursday |
Hay Transfer Station: 1.00pm - 5.00pm
Maude: Closed
Booligal: Closed |
| Friday |
Hay Transfer Station: 2.00pm - 4.00pm
Maude: Closed
Booligal: Closed |
| Saturday |
Closed
|
| Sunday |
Hay Transfer Station: 8.00am - 4.00pm
Maude (By Volunteers): 9am - 11.00am
Booligal (By Volunteers): 9am to 11am |
| Public Holidays |
Closed
|
Access to the Old Tip/Landfill Site is by appointment only, please contact our administration office for more details on (02) 6990 1100.
Pre-arranged appointments will only be during normal opening hours on weekdays, and by reporting to the staff member on duty at the Waste Transfer Station.
Access fees must be paid prior to disposal: Disposal Fees
An application must be lodge prior to disposal of asbestos and tyres, and fees paid
Asbestos Disposal Application
Tyre Disposal Application